Members' app for B-Strong gym
The quickest way to sort anything out is to ask at the front desk — they hold your membership record and can fix most of what goes wrong. For anything else, email bojanapetrovicfitness@gmail.com.
There is no sign-up. Your phone is linked to your membership by the gym: ask at the desk, they show a QR code on their screen, and you scan it once with the app. After that the app opens straight onto your check-in code.
| What you see | What to do |
|---|---|
| The desk says your code is invalid or expired | The code is built from your phone's clock. Turn on automatic time, then try again. iPhone: Settings → General → Date & Time → "Set Automatically". Android: in Settings, search for "date and time" and turn on automatic date and time. |
| "This phone is no longer linked" | Your membership was paired to another phone, or the gym reset it. Ask the desk to show the pairing QR again and rescan. |
| The camera will not scan the pairing code | Tap "Enter Code Manually" on the same screen and type the code the desk can read out. It works exactly the same way. |
| "Your membership plan doesn't include session booking" | Session booking is part of some plans and not others. Ask the desk about switching — any session credits you have already bought stay yours. |
| Your membership needs renewing | Renew at the desk. The app updates within a minute of them recording it. |
| Nothing loads | Your check-in code still works without a signal — show it at the desk as usual. The schedule needs a connection. |
Cancel from My Sessions. Cancel with enough notice and the credit returns to your account; leave it too late and the credit is used, because the place was held for you. The desk can tell you the current notice period.
See the privacy policy. To ask for a copy of your data or to have it deleted, email bojanapetrovicfitness@gmail.com or use Settings → Request account deletion in the app.